General Questions
What are your opening hours?
3k Fitness is open 24 hours a day, 7 days a week, including most public holidays. Access for members is via a key fob after staffed hours.
Where are you located?
We are centrally located at 123 Fitness Way, Anytown. We offer free parking for members in the building's underground garage.
Is there a dress code for the gym?
We require appropriate athletic wear and clean, closed-toe training shoes. For safety, jeans and sandals are not permitted on the gym floor.
Are classes included in the membership?
Most standard group classes are included in all levels of membership. Special workshops or small-group training may require an additional fee.
Membership & Pricing
Everything you need to know about joining our elite fitness community.
What membership tiers do you offer?
We offer Basic, Pro, and Elite tiers. The Elite Membership at $89/mo includes all classes and guest passes.
Do you offer student or corporate rates?
We do! Active students receive a 15% discount on all monthly tiers with a valid institutional ID.
Are there any hidden sign-up fees?
Transparency is key. We have a one-time $25 activation fee for new members, with no annual maintenance charges.
What are the payment options?
We accept all major credit cards and direct ACH transfers. Opting for annual billing saves you $120 per year.
Can I freeze or cancel my membership?
Yes, members can freeze accounts for up to 3 months. Cancellations require a 30-day notice prior to your next billing cycle.
What is included in the Pro Plan?
The Pro Plan at $65/mo gives you 24/7 gym access, locker room amenities, and 4 group classes per month.
Studio Etiquette
Equipment Usage
Please wipe down all equipment after use with the provided disinfectant wipes. Return all weights, kettlebells, and balls to their designated racks to maintain a safe and organized environment for everyone.
Class Registration
Classes must be booked at least 30 minutes in advance. If you cannot attend, please cancel your reservation through the app at least 2 hours prior to the start time to allow waitlisted members to join.
Safety Guidelines
Proper athletic footwear is required at all times. Please follow the instructions of our certified trainers and signal immediately if you feel unwell during any exercise session. Safety is our top priority.